Inbound 2012 Keynote: Care Immensely or Die!

My best keynote in years! How about doing a random act of kindness for a customer you already have, and not one who just unsubscribed?

How about auditing your time, finding the dumb shit you’re doing, and reallocating even the smallest portion of it toward caring about your end consumer? The acquisition has been mapped. Now it’s all up to us as brands to start acting like humans again.

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Hey everybody. Before we jump into the article, I encourage you to join the Discord community for my upcoming NFT project! Just a fun place to connect, hang out, ask questions and get set up properly for the big launch on 5/5! Hope to meet you there! ...

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