Modern society’s definition of a “smart business decision” is disproportionately predicated on analytics. Business leaders tend to find safety in the “black-and-white.” They find safety in the academics, math, hard data, and what looks good on spreadsheets… Unfortunately, the bias toward short-term metrics can also make emotional intelligence a “nice to have” rather than a requirement. It creates a scenario in which a leader looks the other way when one employee makes everyone else in the office miserable, just because that employee happens to be bringing in the most revenue. It makes people think negative behavior and poor EQ (emotional quotient) are just side effects of being “good at business.”  I wrote Twelve and a Half to help change that. 

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